The challenge faced by many highly qualified technical people in any organisation comes with the promotion to 'team leader' or 'supervisor' or 'senior something'. This promotion brings responsibility for the work of other skilled people. The transition from the technical role to supervisory role can be nerve-wracking, but it is often described as an opportunity; the pressure, however, is on from day one. This book fits the requirement of modern life: - Bite-sized pieces in conversational English - Cheap enough for someone to buy for themselves - Accessible enough for someone to learn something useful while on the bus to work - Practical guidance in a range of management topics, with a minimum of theory All newly promoted leaders and managers will benefit from this book. It is written as a series of emails, each covering one short topic or an aspect of a topic, with no more than two or three pages per email.