No worries anymore with Jarir Protection Service!

Protect your device for up to 12 months against any accidental damage not covered by the manufacturer’s warranty, like broken screen and liquid damage, where we will repair or replace your device at a fixed service fee, saving you money and time, inconvenience of not having a working device.


How can I repair or replace my device?

 

jarir-store
You can visit the nearest Jarir showroom to you and visit after sales service section to submit the device




 

What are Jarir Protection service Packages?

 

Service Benefits

Service Description

Duration 12‭ ‬Months
Service Coverage‭ Screen Cracks‭, ‬Liquid spill‭, ‬Accidental damages Doesn’t include damages that are on-purpose‭, ‬and scratches
Service type‭ ‭*‬Service type‭ (‬repair or replacement‭) ‬is determined by the service provider
Service Timelines ‭**‬5‭ ‬to 10‭ ‬Working days
No‭. ‬of coverage 2‭ ‬repairs OR one time replacement

Devices

Device Value
(covered by the service)

Packages Fees

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Smartphones

KD (‬31 - 59‭)‬‬

KD (‬60 - 79‭)‬‬

KD (‬80 - 199‭)‬‬

KD (‬200 - 299‭)‬‬

KD (‬300 - 399)‬‬

KD (400 - 499‭)‬

KD (500 - 599.900‭)‬

KD 4.500‭ ‬

KD 6.900‭

‬ KD 13.900‭ ‬

KD 23.900‭ ‬

KD 33.900‭ ‬

KD 42.900 ‬

KD 52.900 ‬

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Tablets

KD‭ (‬31 - 59‭)‬‬

KD‭ (‬60 - 79‭)‬‬

KD‭ (‬80 - 199‭)‬‬

KD‭ (‬200 - 299)‬‬

KD‭ (‬300 - 399)‬‬

KD‭ (‬400 - 499)‬‬

‭KD 4.500

KD 6.900

KD 13.900

KD 23.900‭ ‬

KD 33.900‭ ‬

KD 42.900 ‬

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Laptops & Desktops

KD‭ (‬59 - 99.900)‬‬

KD‭ (‬100-199.900)‬‬

KD‭ (‬200-299.900)‬‬

KD‭ (‬300-399.900)‬‬

KD‭ (‬400-499.900)‬

KD‭ (‬500-599.900)‬‬

KD‭ (600-699.900)‬‬‬

‭ ‭ KD 7.900

KD 13.900

KD 23.900

KD 33.900

KD 42.900

KD 52.900‭ ‬

KD 66.900‬

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Smartwatches

KD‭ (9.900-59.900)‬‬

KD‭ (60-99.900)‬‬

KD‭ (100-199.900)‬

KD‭ (200-299.900)‬‬

‭ KD 3.500

KD 7.900

KD 14.900

KD 24.900

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Gaming Consoles

KD‭ (34.900 - 99.900)‬‬‬

KD‭ (100-199.900)‬‬‬

‭ KD 6.900

KD 14.900



FAQ’s


What is Jarir Total Protection Service?

Jarir Protection service is a rapid or replacement service, protecting your device against any accidental damage not covered by the manufacturer’s warranty, like broken screen and liquid damage. We repair or replace your device with a fixed service fee, saving your money and time, and inconvenience of not having a working device.

 


What is the difference between Extended Warranty and Jarir Protection Service?

Extended warranty is adding one more year to the existing manufacturer warranty. Manufacturer warranty covers only factory faults (hardware and software defects).Jarir Protection is a repair or replacement service, protecting your device against any accidental damage not covered by the manufacturer’s warranty, like broken screen and liquid damage, where we will repair or replace your device at a fixed service fee..

TPS is a repair or replacement service, protecting your device against any accidental damage not covered by the manufacturer’s warranty, like broken screen and liquid damage, where we will repair or replace your device at a fixed service fee.

 


What are the benefits of Jarir Protection service?

- Repairing your device’s accidental out of warranty damages like broken screens or liquid damage at a fixed price (Repair Fees.

- If the damage is beyond economical repair, customer pays (Replacement Fees) and the phone will be replaced.

- Repairs & Replacement services are certified services conducted by professional technicians.

 


Why should I get Jarir Protection service for my device?

Your new device comes with a manufacturer's warranty which only covers factory faults (hardware and software defects), it does NOT cover accidental damage, which represents more than 95% of the problems people have with their device.With Jarir Protection Service, we repair or replace your device at a fixed service fee, saving your time, hassle of not having a working device.

 


With Total Protection Service, we repair or replace your device at a fixed

service fee, saving you time, hassle of not having a working device. Our 12-months Platinum plan for Smartphones includes Value Protection service only for customers who didn’t avail any repairs or exchange.

 


How do I subscribe to the service?

You can subscribe to the service at the time of purchasing the device from Jarir Bookstore showrooms. It is mandatory to have the device and the Service subscription in the same invoice.

 


What do I do when my device is broken?

Visit after sales service section of your nearest Jarir showroom to submit the device..

 


How quickly will I get my device fixed?

We repair or replace within a fixed turnaround time 10-5 business daysThe repair service timeline does not include delays from service fee payment or customers not turning off their Google Account/iCloud/Find My iPhone or removing any user/password/personal data.

 


What are the criteria for accepting devices for the value protection service? (Y/N)

- The device is not bent, not damaged, or is the battery not swollen?

- The back cover of the device is in good condition (no problem with scratches or light dings)?

- The camera is working well?

- Face ID works well?

- The SIM card works well?

- All buttons work in good condition.

- The screen and device body are not damaged?

- The touch screen works well?

- The screen does not contain spots, marks, blemishes, or signs of damage due to liquids?

- The device is working normally?

 


Remarks

- In case a replacement with the same specification device is not available, the customer will be notified to choose a different color or a device with closest comparable specifications will be provided.

- Once the device is replaced once or repaired twice, whichever comes first, customer will no longer be able to avail further repair or replacement, and the subscription will end.

- Jarir Protection service can’t be cancelled or refunded.

- This Service is provided by a 3rd party service provider through Jarir bookstore.

- 25% will be deducted from product price in case of Total loss or Repair

- To review all terms, conditions and Shari’a certificate please visit

 


Terms & Conditions

To review all terms, conditions please: