No worries anymore with Jarir Protection Service!
Protect your device for up to 12 months against any accidental damage not covered by the manufacturer’s warranty, like broken screen and liquid damage, where we will repair or replace your device at a fixed service fee, saving you money and time, inconvenience of not having a working device.
How can I repair or replace my device?
You can visit Jarir showroom and visit after sales service section to submit the device
What are the Extended Warranty Packages?
Service Benefits | Service Description |
---|---|
Duration | 12 Months |
Service Coverage | Screen Cracks, Liquid spill, Accidental damages Doesn’t include damages that are on-purpose, and scratches |
Service type | *Service type (repair or replacement) is determined by the service provider |
Service Timelines | **5 to 10 Working days |
No. of coverage | 2 repairs OR one time replacement |
Devices | Device Value | Packages Fees |
---|---|---|
![]() Smartphones | BD (39.990 - 99.990) BD (100 - 299.990) BD (300 - 499.990) BD (500 - 599.990) | BD 5.990 BD 17.000 BD 32.990 BD 44.990 |
![]() Tablets | BD (39.990 - 99.990) BD (100 - 199.990) BD (200 - 399.990) BD (400 - 599.990) | BD 5.990 BD 12.990 BD 24.990 BD 39.990 |
![]() Laptops & Desktops | BD (100 - 199.990) BD (200 - 299.990) BD (300 - 399.990) BD (400 - 499.990) BD (500 - 599.990) BD (600 - 799.990) | BD 13.990 BD 23.990 BD 32.990 BD 42.990 BD 52.990 BD 65.990 |
![]() Smartwatches | BD (24.990 - 99.990) BD (100 - 199.990) BD (200 - 299.990) | BD 5.990 BD 14.490 BD 23.990 |
FAQ’s
What is Jarir Protection Service?
Jarir Protection service is a rapid or replacement service, protecting your device against any accidental damage not covered by the manufacturer’s warranty, like broken screen and liquid damage. We repair or replace your device with a fixed service fee, saving your money and time, and inconvenience of not having a working device.What is the difference between Extended Warranty and Jarir Protection Service?
Extended warranty is adding one more year to the existing manufacturer warranty. Manufacturer warranty covers only factory faults (hardware and software defects)..
Jarir Protection is a repair or replacement service, protecting your device against any accidental damage not covered by the manufacturer’s warranty, like broken screen and liquid damage, where we will repair or replace your device at a fixed service fee.
What are the benefits of Jarir Protection service?
- Repairing your device’s accidental out of warranty damages like broken screens or liquid damage at a fixed price (Repair Fees).
- If the damage is beyond economical repair, customer pays (Replacement Fees) and the phone will be replaced.
- Repairs & Replacement services are certified services conducted by professional technicians.
Why should I get Jarir Protection service for my device?
Your new device comes with a manufacturer's warranty which only covers factory faults (hardware and software defects), it does NOT cover accidental damage, which represents more than 95% of the problems people have with their device.
With Jarir Protection Service, we repair or replace your device at a fixed service fee, saving your time, hassle of not having a working device..
How do I subscribe to the service?
You can subscribe to the service at the time of purchasing the device from Jarir Bookstore showrooms. It is mandatory to have the device and the Service subscription in the same invoice.
What do I do when my device is broken?
Visit after sales service section of your nearest Jarir showroom to submit the device.
How quickly will I get my device fixed?
We repair or replace within a fixed turnaround time 10-5 business days
The repair service timeline does not include delays from service fee payment or customers not turning off their Google Account/iCloud/Find My iPhone or removing any user/password/personal data.
What condition is a smartphone or tablet eligible for an upgrade?
The device must be in perfect condition and without any repairs or replacements performed on the device due to accidental malfunctions outside the warranty.
All accounts on the device, such as Google Account/iCloud/Find My iPhone, must be disabled.
What are the criteria for accepting devices for the value protection service? (Y/N)
- The device is not bent, not damaged, or is the battery not swollen?
- The back cover of the device is in good condition (no problem with scratches or light dings)?
- The camera is working well?
- Face ID works well?
- The SIM card works well?
- All buttons work in good condition.
- The screen and device body are not damaged?
- The touch screen works well?
- The screen does not contain spots, marks, blemishes, or signs of damage due to liquids?
- The device is working normally?
Remarks
- In case a replacement with the same specification device is not available, the customer will be notified to choose a different color or a device with closest comparable specifications will be provided.
- Once the device is replaced once or repaired twice, whichever comes first, customer will no longer be able to avail further repair or replacement, and the subscription will end.
- Jarir Protection service can’t be cancelled or refunded.
- This Service is provided by a 3rd party service provider through Jarir bookstore
- To review all terms, conditions and Shari’a certificate please visit.
Terms & Conditions