Does Multi-stage Marketing Pay? : Creating Competitive Advantages Through Multi-stage Marketing

Does Multi-stage Marketing Pay? : Creating Competitive Advantages Through Multi-stage Marketing

Printed Book
Sold as: EACH
SR 106.67 Per Month /4 months
Author: Schönhoff, Alejandro-Marcel
Date of Publication: 2014
Book classification: Business & Management,
No. of pages: 304 Pages
Format: Paperback

This book is printed on demand and is non-refundable after purchase

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    About this Product

    Some scholars propose that the concept of market orientation needs to be extended to encompass a companys indirect customers too. In an action-oriented perspective, this extended market orientation implies the notion of multistage marketing (MSM). For B-to-B settings, MSM entails the expanded consideration of both direct and indirect customers; it also provides the necessary capabilities to implement such a market orientation. In this study, Alejandro-Marcel Schِnhoff presents a scenario-based experiment, using limit conjoint analysis, to establish an empirical basis for measuring the potential effects of different MSM types on direct customers willingness to pay and other key outcome variables. The results show, among other things, that collaborative MSM exerts a positive effect on willingness to pay, whereas non collaborative MSM has a negative effect on direct customers satisfaction and loyalty. Furthermore, the relevance of MSM depends on the direct customers market power toward their own customers.
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